Terms of Service

Last updated: 19 October 2026

In short: every project starts with a written proposal that sets out the scope, price and timeline. You own your final website and videos once they're fully paid. We do careful, professional work, but we can't guarantee specific business results such as rankings or sales.

1. About these terms

These terms apply to your use of orotdigitalsolutions.com (the "website") and to the services provided by Orot Digital Solutions ("we", "us"). Orot Digital Solutions is the business name of Nissime Maxime Kutasi, an exempt dealer (Osek Patur, עוסק פטור) registered in Israel, no. 330262528. Address: 54 Menachem Begin St., Hadera, Israel. By using the website or ordering a service, you agree to them. Our Privacy Policy and Refund & Cancellation Policy are part of these terms.

2. Our services

We create and redesign websites, produce promotional business videos, and offer optional website maintenance. The packages and prices on the website describe what's typically included. The written proposal or quote you accept (by email, signature or payment) sets out the exact scope, deliverables, price, payment schedule and estimated timeline, and it takes priority over the general descriptions on the website.

Work that isn't in the agreed scope (such as new pages, features, extra revision rounds or rush delivery) is quoted separately and starts only after you approve it.

3. Prices and payment

4. Your responsibilities

5. Revisions and approval

Each package includes the revision rounds stated in it or in your proposal (for example, the Video Spotlight package includes one revision round). A revision round means one consolidated list of changes within the agreed scope. Changes in direction after a concept or design has been approved, or extra rounds, are quoted separately.

If you don't respond to a delivery or a request for feedback within 14 days, we may treat that stage as approved. If a project is inactive for 60 days because we're waiting for you, we may close it; you can reopen it later, subject to our availability and any updated pricing.

6. Timelines

Timelines in proposals are good-faith estimates. We'll keep you informed of progress and of anything that could affect the schedule.

7. Ownership and licences

8. Third-party services

Websites rely on outside services such as domain registrars, hosting, email, scheduling and payment providers. These are provided by their own companies under their own terms and prices, ideally in accounts owned by you. We aren't responsible for their outages, price changes or policy changes, but we'll help you deal with them under a maintenance plan or a separate quote.

9. Confidentiality

We keep your non-public business information confidential and use it only to deliver your project. Any account access you share with us is used only for the agreed work. Please change shared passwords once the project is finished.

10. Results and warranties

We provide our services with professional care and skill. If you find a defect in our work (something that doesn't function as agreed) within 30 days of launch or final delivery, tell us and we'll fix it at no charge. That doesn't cover changes made by you or others, third-party services, or new requests.

We can't guarantee particular business results, such as search engine rankings, traffic, leads or sales, or that a website will be free of every error or always available.

11. Limitation of liability

To the extent the law allows, our total liability for any claim relating to a project is limited to the amount you paid us for that project (or, for maintenance, the fees paid in the 3 months before the claim). We're not liable for indirect or consequential losses, such as lost profits, lost data or business interruption. Nothing in these terms limits liability that can't be limited by law, or rights you have as a consumer.

12. Using this website

13. Ending a project

Either side may end a project by written notice if the other seriously breaches these terms and doesn't fix it within 14 days. Cancellations and refunds are handled under our Refund & Cancellation Policy.

14. Events outside our control

Neither side is responsible for delays caused by events outside its reasonable control, such as power or internet outages, failures of third-party services, illness, emergencies or war. We'll keep you informed and resume as soon as possible.

15. Governing law

These terms are governed by the laws of the State of Israel, and the competent courts in Israel have exclusive jurisdiction, unless consumer protection law where you live gives you a different right. We'll always try to solve any disagreement with you directly first. Please email orotdigitalsolutions@gmail.com.

16. Changes

We may update these terms from time to time. The version on the website when you accept a proposal applies to that project.

Contact

Orot Digital Solutions is the business name of Nissime Maxime Kutasi, an exempt dealer (Osek Patur, עוסק פטור) registered in Israel, no. 330262528. Address: 54 Menachem Begin St., Hadera, Israel.
Email: orotdigitalsolutions@gmail.com

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